| Support Packages Training Networking Customization
BetaCom offers four different quarterly contract support packages to meet the needs of each customer: Platinum Support: Offers unlimited telephone and e-mail support as well as free upgrades for all state requirements established during the term of the contract. Additionally, offers significant discounts for all future software purchases from BetaCom. Gold Support: Offers unlimited telephone and e-mail support as well as free upgrades for all State requirements established during the term of the contract. Silver Support: Hourly telephone and e-mail support. Bronze Support: Unlimited free e-mail support. BetaCom provides a comprehensive users’ manual that gives detailed instructions on how the software works as well as installation guidelines. The manual also includes critical information for lenders about: required regulatory lending forms to establish a business, how to be in compliance with state and federal regulations, helpful tips to track borrower activities, procedural guidelines to run a streamlined business and basic accounting solutions for lenders. In addition, BetaCom offers customized, in-depth training at the customer site, as needed. BetaCom designed the PayDay Loan Enterprise and Short-Term Loan Complete 3.0 solutions to run across a Local Area Network (LAN) to multiple workstations within a store as well as into multiple store locations located on one server. BetaCom offers a robust solution that can be customized to meet the needs of each lender, whether it is a large corporation or an independent operator looking to expand its business. In addition, BetaCom’s solutions can be integrated with the lender’s existing services, such as accounting and business interfaces. BetaCom understands the challenges and confusion that a lender experiences when venturing into the payday, auto title and installment lending industry. Our seasoned professionals can provide consulting for any stage of an organization whether it’s operational consultations to better understand what it takes to run a lending institution such as a payday loan store, or seeking an education on federal/state compliance or hardware/software direction. BetaCom solutions provide customized Truth in Lending Agreements designed for the lender. The Truth in Lending statements can be printed on plain paper and given directly to the customer at the time of the loan, thereby saving lenders time and money by eliminating the need to purchase pre-printed Truth in Lending forms. |
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